Shipping policy
Thank you for shopping with us! Below you’ll find everything you need to know about how and when your order will arrive.
📦 Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- Once your order has been processed, you will receive a confirmation email with tracking information.
🚚 Shipping Times
Estimated delivery times vary based on your location:
- United States: 7–14 business days
- Canada / Europe / Australia: 8–16 business days
- Rest of the World: 10–20 business days
Please note that delivery times are estimates and may vary due to customs, carrier delays, or high demand periods.
🌍 Shipping Locations
We currently ship worldwide.
If you have questions about shipping to a specific country, feel free to contact us before placing your order.
📍 Tracking Information
- Once your order ships, you’ll receive a tracking number via email.
- Tracking updates may take 24–72 hours to appear after shipment.
💸 Shipping Costs
- Shipping costs are calculated at checkout (or free shipping, if applicable).
- Any customs duties, taxes, or import fees are the responsibility of the customer.
⚠️ Delays & Exceptions
While we strive to deliver every order on time, delays may occur due to:
- Customs processing
- Weather conditions
- Carrier issues
We appreciate your patience and understanding in these rare cases.
❓ Incorrect Address / Failed Delivery
Please ensure your shipping address is correct at checkout.
We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.
📩 Questions?
If you have any questions about your order or shipping, please contact us at:
📧 Email: support@bandwave.shop
We’re happy to help!